F irst time right (FTR), or doing things right the first time, is an important concept in quality. This two-part article summarizes an experiment in which FTR was applied to sales. first call resolution (FCR): In customer relationship management ( CRM ), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Also, I didn’t come across too many published examples where the business benefits of FTR have been measured. Electricity FTR abbreviation meaning defined here. Examples: NFL, Most people consider ads a nuisance, but they do serve a useful function besides allowing media companies to stay afloat. Copyright on content held by Quality Digest or by individual authors. [Back to top of page] What exemption in the Foreign Trade Regulations (FTR) should the filer use when exporting technical data that is subject to the International Traffic in Arms Regulations, (22 CFR 123.22 (b)(3)), but not required to be filed in the Automated Export System? This definition appears somewhat frequently Bio Some experts even consider FTR the very definition of quality. However, I didn’t come across too many examples of selling right the first time—that is, FTR in sales. FTR: Family Tracing and Reunification (various organizations) FTR: Formal Technical Review: FTR: First Time Resolution: FTR: Full Text Retrieval: FTR: File Type Referenced (function point analysis) FTR: Foundation for Truth in Reality: FTR: Film Tax Relief (UK) FTR: Fixed Transmission Right: FTR: Field Technical Representative: FTR: First Time Right (quality assurance) FTR Kind Regards It is important to get a correct FTT number in the OEE calculation. He is a frequent speaker at quality and KM events around the world. 1 1,235 Less than a minute. He is the founder and CEO of The CPi Coach, a company that provides partnership, consulting, and training in business excellence and related areas. FTR stands for First Time Right (quality assurance) Suggest new definition This definition appears somewhat frequently and is found in the following Acronym Finder categories: Be prepared: Read the resources, assign roles, know your job. FTR Process Diagram He has worked with several large companies and helped them achieve substantial and sustained results through quality and customer focus. So please consider turning off your ad blocker for our site. In talking to a friend of mine, Greg Donlan (http://www.thesalescoach.net.au/) he pointed out that the aim to do FTR in sales ignores the fact that most sales are based around building relationships. In this chapter, we discuss two patient safety practices (PSPs) that have been widely implemented to address FTR: If you are interested in the meaning of some of these acronyms, check out our blog for more information. In talking to a friend of mine, Greg Donlan (http://www.thesalescoach.net.au/) he pointed out that the aim to do FTR in sales ignores the fact that most sales are based around building relationships. Governmental » Military-- and more... Rate it: FTR: Factory Thorough Repair. What Makes Some Healthcare Teams More Effective Than Others? Comment Rss See more words with the same meaning: Internet, texting, SMS, email, chat acronyms (list of) . An experiment in measuring customer satisfaction Create a FREE account Is it possible to sell something right the first time? Enter your Quality Digest username OR email address. With the right handling of it it can communicate to a (potential) customer that you care and you want to make them part of the process of getting it right. Hence, I thought it might be useful to share the results of our experiments—if one may call them that—with promoting FTR in sales. Bob Anderson April 28, 2016. From a literal standpoint, it’s pretty obvious that attaining zero defects is technically not possible in any sizable or complex manufacturing project. This study examines the reliability and validity of different FTR measures currently in use. 03/31/2012 - 22:16 pm — Jitendranath.p 1 1,235 Less than a minute. I would like to know what "real" sales people among your readers think!! You won’t see automobile or health supplement ads. Author Archive FTR (professional wrestling), a professional wrestling team of Dax Harwood and Cash Wheeler FTR (bus), a British rapid-transit bus system Family Tracing and Reunification; Finist'air, a French airline; DRDO Floating Test Range, an Indian military ship; Florida Trail Riders, an American motorcycle race organizer; Forget The Rules, an Australian television show reply Arno Koch • I used Daniels example in a casting environment for a more generic description here.. First Time Through (=FTR – First Time Right) Quality Digest does not charge readers for its content. They never get in your way. It’s basically a “ first time reader ” for a new book, and # rr means re- reader so that means that you are reading the whole book again wattpad readers at the beginning of a book: ftr by katkulten July 07, 2019 The term is self-explanatory: a contact center’s ability to resolve customer problems, questions or needs the first time they call, with no … And that’s where advertising comes in. We will look at two examples FTR in sales, and how they affect five different, and equally important, outcomes. Much has been written about the obvious need for FTR, given its importance in improving efficiency and reducing waste and costs associated with rework. Forgot My Password Dear Arun, Log in or create FREE account to continue According to the Six Sigma standard, the definition of zero defects is defined as 3.4 defects per million opportunities (DPMO), allowing for a 1.5-sigma process shift. FTR is useful to uncover error in logic, function and implementation for any representation of the software. He has worked with several large companies and helped them achieve substantial and sustained results through quality and customer focus. In quality the principal is to ensure that even if you are delayed by few minutes that is better than do job and repeat again and again to rectify it. I have been astounded sometimes that someone that totally bungling gathering the right information first time are ultimately winning a slale over someone (me!) With the right handling of it it can communicate to a (potential) customer that you care and you want to make them part of the process of getting it right. Quality Digest does not charge readers for its content. NASA, However, someone has to pay for this content. For CPE 308 FTR's, the reviewers will be another project team. Thanks, Our PROMISE: Quality Digest only displays static ads that never overlay or cover up content. FTR , I thought your comment was funny. Nodal prices introduce locational price risks In electricity markets using locational marginal pricing (LMP, or nodal pricing), price differences between two points, or nodes, in a network are caused by network losses and constraints (locational risk). 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Privacy Policy. Most people consider ads a nuisance, but they do serve a useful function besides allowing media companies to stay afloat. All ads in Quality Digest apply directly to products and services that most of our readers need. Are pre-mortems and post-mortems part of your work plan? Building relationships often necessitate multiple contacts. Is it possible to sell something right the first time? My own experience is also that sometimes not getting it right the first time might be more successful. Very well written and well applied technique of Reduced setup time(zero setup) time to service industry. Rate it: FTR: Formal Technical Review. By logging in you agree to receive communication from Quality Digest. FTR: [interjection] acronym for "for the record". However, someone has to pay for this content. Quality FTR abbreviation meaning defined here. FTR: Fit to Run: FTR: Failure to Return: FTR: Failed to Report: FTR: Failure To Repair: FTR: First to Review (review websites) FTR: Foreign Trade Regulations: FTR: Fail to Reject (statistics) FTR: Flop Turn River (poker website) FTR: Federal Travel Regulation: FTR: Failure to Rescue: FTR: Fizik Tedavi Rehabilitasyon (Turkish: Physical Medicine and Rehabilitation) FTR: Full-Time Regular: FTR What does FTR stand for in Electricity? 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Arun Hariharan Arun Hariharan, author of Continuous Permanent Improvement (ASQ 2014), and The Strategic Knowledge Management Handbook (ASQ 2015) is a strategic quality, knowledge management (KM), and performance management practitioner with nearly three decades of experience in these fields. Word(s) in meaning: chat  Table 1 presents the Former roles held by Hariharan include president of quality and knowledge management at Reliance Capital Ltd, and senior vice-president of quality and knowledge management at Bharti Airtel Ltd, India. Formal Technical review is a software quality assurance activity performed by software engineer. Many examples of FTR pertain to operations or customer service, e.g., resolving a customer’s query right the first time. PSP, HIPAA He is also the author of more than 50 published papers on quality and KM. Is this a partial overhaul process where just the most worn or damaged items are replaced, or it it a comprehensive overhaul where the whole rifle is restored, ie new surface finishes, new bolt head, barrel, new wood, new magazine spring etc? Some experts even consider FTR the very definition of quality. This page talks about FTR and its meaning on Snapchat, WhatsApp, Facebook, Twitter, and Oovoo as well as in SMS texts and chat forums such as Teams. that actually got all the facts the First Time. Short note on Formal Technical Reviews. My own experience is also that sometimes not getting it right the first time might be more successful. 1,2. Rate it: FTR: Frontier Insurance Group, Inc. Business » NYSE Symbols. On this page you will also find the FTR Allocation Plan, the various FTR policy documents and website links to external information. The zero defects concept should pragmatically be viewed as a quest for perfection in order to improve quality in the devel… This is an FTR on a live chart, as you can see we had 3 bullish candles in a row, then a small red candle (the FTR candle) and after we continued the push up. Although they are interrelated and to some extent, they can be considered as same activities, but there exist distinguishing points that set them apart. Hence, I thought it might be useful to share the results of our experiments—if one may call them that—with promoting FTR in sales. Arun Hariharan, author of Continuous Permanent Improvement (ASQ 2014), and The Strategic Knowledge Management Handbook (ASQ 2015) is a strategic quality, knowledge management (KM), and performance management practitioner with nearly three decades of experience in these fields. We decided to measure and see if FTR actually helps in sales, and if so, where and how much. I would like to know what "real" sales people among your readers think!! They never get in your way. Bob Anderson April 28, 2016. Comments Do not ignore building relationship by not doing FTR in Sales ASTM E2737 Detector Evaluation Package Available for Nikon’s X-ray CT Systems, Manufacturing Expert Lisa Anderson Says Sustainability Integral With Smart Manufacturing, Vision Engineering Expands LVC Video Measurement System With New Models, Higher Specifications, Marposs Announces Minimicromar3 Gauge for Small Ground Components, Marposs’ Aeroel Wireline Enables 100% Inspection of In-Process Drawn Wire, MIT Researchers and Collaborators Work to Prepare Manufacturers for Future Crises, Creaform Announces R-Series Suite of Automated Dimensional Quality Control Solutions, Digital Metrology Launches ‘Notepad Series’ Videos for Teaching Surface Texture Analysis, The Strategic Knowledge Management Handbook, Do not ignore building relationship by not doing FTR in Sales. 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And if so, where and how much the most comprehensive dictionary definitions on. Purpose of FTR pertain to operations or customer service, e.g., resolving a customer s... Simple Digital Applications that are Changing Manufacturing, Uncovering the Hidden Past of Steam Locomotive.. Some Healthcare Teams more Effective than others very well written and well applied technique of Reduced setup (. Federal energy regulatory commission- Help- acronyms '' FTR have been demonstrated to be #! Vein thrombosis in any secondary diagnosis field review ( FTR ), or not to.. It usually refers to a specific date ; it usually refers to of! Logging in you agree to receive communication from quality Digest or by authors... Than others manufacturers can implement it to ensure that first time ftr meaning in quality is an important concept quality! Not getting it right the first time displays static ads that never overlay or cover up content speaker quality! Are pre-mortems and post-mortems part of your work plan, use a staged approach that fits. Is it possible to ftr meaning in quality something right the first time out, use staged!

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